1. rhipe details
This is where you will find the rhipe billing entity and ABN number.
2. Account Details
Includes your Bill to & Customer details.
3. Invoice Number
This is your unique invoice number.
4. Billing Period
This will have the dates of the billing period that your invoice relates to.
5. Bill Issued
Date the bill was issued. Which will always be before the 20th of the month.
6. Customer ID & Payment Terms
Your agreed payment terms with rhipe and your unique rhipe customer ID.
7. Your Reference
If you have provided us with a Purchase invoice number, it will appear here.
8. Bill Summary
Shows the amount that’s due and when to pay by. If you are not paying in your local currency you will see a currency exchange rate table which will show you your total amount in your local currency using the currency FX rate from that day.
9. Bill History
10. Contact Us
You can call, email or write to us using these details.
11. How to pay
All your payment methods are shown here, including any payment fees that may be applicable.
12. Your Program summary
Gives you a quick overview of all yourtenant’s and the total amount for each.
13. Your Program Details
CSP & Add-onsThis shows you all the products under each tenant. The Office 365 CSP program is based on a pay-in-advance arrangement. The pre-purchase component of the invoice is the total for each of the mailboxes billed in advance for the next month. The Adjustments component of the invoice is a true-up of the last month. If there is no change in quantity your will see your Actual usage for previous month and your prepayment for the next month. If you have changed the quantity during the billing period, you will see a credit of previous monthly pre-payment and then a breakdown of the actual usage by start and end date. The you will see a prepayment of the new quantity for the next billing month. For any additional questions re billing, please contact your rhipe Account Manager.