(Stephen Parker, Head of Cloud Strategy)
Following the recent embarrassing down time for BPOS services Microsoft are now offering a Health Status Dashboard. Morgan Cole the man who “leads the team at Microsoft whose mission is to make sure that BPOS customers have a great experience” explains about the dashboard and thinking behind it here.
The URL’s to access the dashboard vary depending on where your service is supplied from and you will need a BPOS “administrator” account to access the dashboard (If your service is EMEA you will not be able to access the APAC dashboard)
|Datacenter Location||Health Dashboard URL|
|Europe, the Middle East and Africa (EMEA)||https://health.emea.microsoftonline.com/|
The need to login with an Admin id does raise a potentially interesting circular argument depending how Microsoft have implemented the dashboard (e.g. separate platform from the core service).
- Everything appears good, but I login to check and sure enough all status lights are green
- I think the service is down and I try to login with my admin ID
- But I cannot login so I am left inferring that the service is down but am not sure!!!!
UPDATE: feedback from Paul Englis (http://blogs.technet.com/b/msonline/archive/2010/09/27/introducing-the-microsoft-online-service-health-dashboard.aspx) confirms that the dashboard is provisioned at the backup datacentre for the region, so sanity returns 🙂
UPDATE: on the same technet blog there is a lot of commentary questioning the need to “login” to see the current status “The community's feathers are ruffled about the login for the dashboard. Feedback heard and recorded. [paulenglis]”